Frequently asked questions

Where will the package be delivered?
The package will go to the mailbox if you do not choose recommended shipping at checkout, because then the package will go to an agent. It is important that you enter the correct registered address so that the package does not get lost.

How long is the delivery time?
All orders are shipped within 0-24 hours of ordering. After that, it is estimated to take between 2-7 working days for delivery. 

What is your Return & Refund Policy?
You can read it under the tab ''Refund Policy''

Can I cancel my order?
No, it is not possible to cancel at once but after you have placed an order we have a 14-day returns policy, which means you have 14 days after receiving your item to request a return.

What happens if I get the wrong product?
If there's something wrong with your order - if it's the wrong size, the wrong color - just let us know, and we'll sort it out so both partners are happy.

Can you pay with Klarna?
Yes. With us, you can pay safely and easily with Klarna direct payment, invoice or partial payment.
Klarna Works in: Austria, Finland, Germany, Netherlands, Great Britain, Denmark, Norway and Sweden.

Do you have social media?
Yes, we are on Tiktok & Instagram.

Do you sell jewelry in real silver?
Of course. You will find more about real silver if you search for Silver S925.
We can also make custom.

Can i shower with the jewelry?
You can shower with all our jewelry made of stainless steel without any problems. If the jewelry is made of copper or similar material, we do not recommend coming into contact with water or the like for a longer life.